Cancellation & Refund Policy

For Events:
You may request a refund up to two (2) days before the event.
We regret that we cannot offer refunds or reschedule pick-up/event tickets on the day of or the day before the event.

For Private Dining Experiences:

Due to the nature of our preparation, which begins up to a week in advance:

• Full refund is available if cancelled 8 days or more before the event.

• 50% refund is available if cancelled 7 days before the event.

• No refund will be issued for cancellations made within 6 days of the event.

For Goods and Merchandise

We accept refund requests up to 3 days before your scheduled pick-up day.

All products are made in small batches, so we cannot offer refunds after that window.

Returns & General Refunds:
We take pride in offering carefully crafted food experiences. While all purchases are considered final sale, we understand that exceptional situations may arise.
Please feel free to reach out—we are happy to listen and will do our best to accommodate where possible.

Thank you for your understanding and support.